We regularly help people from around the country and beyond successfully resolve their irritable bowel syndrome and chronic digestive problems and get back to living their lives. Patients like you, coming from out of town, generally only need to physically come to the clinic once.
The initial visit ensures that your condition is thoroughly evaluated with a physical exam and an extended face-to-face meeting so that you can really communicate with the doctor. During that first visit you and your doctor will choose the testing appropriate to your condition and begin that testing. Then you can return home. Follow up is conducted remotely. Most patients are able to get back to living life on their own terms after just a few consultations.
Preconsultation Phone Appointment! Interested in talking to the doctor before you make the trip and become a patient? A 10 minute pre-consultation phone (or Skype) appointment with the doctor is available – just call us at 206-264-1111. If you are outside the USA and Canada, email us to set this up.
We can help you with travel arrangements. We have 2 locations. The Seattle clinic is located in northeast Seattle near Northwest Hospital and the Northgate Mall. There are several hotels within a few miles of our clinic, which is in the Northgate Pointe Building. For more information refer to our simple guide to general tourist information and hotels. The Santa Monica clinic is in the Santa Monica Medical Plaza, across the street from the UCLA Medical Center, in the greater Los Angeles area. There are many hotels and other services close by. For more information see our Santa Monica tourist information page.
If you have any questions or would like assistance, just ask the receptionist when you call to make your appointment. Our toll free phone number is 1-888-546-6283.
We urge you to consider working us into your travel plans. Hundreds of patients have traveled from all over the world to see us and now live without IBS.Appointment and Cancellation Policies
Although the clinics are located in Seattle, Washington and Santa Monica California, patients often come to us from around the USA and well beyond. Over 50 million people in the United States suffer from IBS, and the map below gives you an idea about how far people will travel to have this condition properly addressed.
At the IBS Treatment Center, our goal is to provide quality healthcare in a timely manner. We have implemented an appointment/cancellation policy which enables us to better utilize available appointments for our patients in need of care. Because appointments are one-on-one with the doctor it is essential that you be on time.
To schedule an appointment by telephone, please call 206-264-1111 for the Seattle Clinic or 310-319-1500 for the Los Angeles area clinic in Santa Monica.
New patients making their first appointment need to complete and return the Patient Profile. If they do not return their Patient Profile, or speak with a staff member in our office confirming that they are coming 45 minutes early to fill out their paperwork at least 4 business days before their appointment we may, at our discretion, cancel their appointment and schedule another patient in their place. If a patient is scheduling a first appointment they must pay a $50 refundable down payment to reserve the appointment. If the appointment is within 4 business days of the day the appointment is scheduled, the deposit is non-refundable. If the appointment is being scheduled for the same day or 1 business day in the future, the entire consultation fee must be paid when the appointment is scheduled (no deposit).
Cancellations of Appointments
Please be courteous and call the IBS Treatment Center at least 4 business days before your appointment if you are unable to attend an appointment. If it is necessary to cancel or change your scheduled office appointment we require that you give at least 24 hours notice (by 10 AM the business day before your appointment). Available appointments are in high demand and your early cancellation will give another person the possibility to have access to timely care.
How to Cancel Your Appointment
To cancel appointments call the IBS Treatment Center at the same number you used to schedule your appointment.
No Show Policy
A “no show” is someone who misses an appointment without canceling it by 10:00 a.m. (1) one business day in advance. No-shows inconvenience those individuals who need access to care in a timely manner. A failure to present at the time of a scheduled appointment, with any required paperwork completed, will be recorded in the patients’ chart as a “no show”. Such patients will be required to pre-pay for each of the next 2 consultations and forfeit any deposits or payments already made.
Patients who are 15 minutes or more late to their appointment two times are deemed late patients
and are considered a No-Show for that appointment. Being late includes arriving here on time, but not having
your paperwork completed, and thus causing your appointment to start 15 minutes or more late. This
significantly impacts our ability to help you as well as our other patients, who are expecting to get a full
If a patient is late the doctor may, at their discretion, choose to see the patient, charging for the full appointment
but ending the appointment at the time it was scheduled to end so as not to interfere with the following patient or
staff closing processes, or may notify the patient that they are a no show.
Regardless of whether or not you are seen, in order for us to continue this relationship, you must agree to the
- Arrive 15 minutes prior to your next appointment.
- Pre-pay in full prior to your next 2 consultations and forfeit your full payment if you do not arrive 15
minutes before the scheduled time of your appointment